Top Rated on Upwork · 92% Job Success

One bad review can cost you real customers.

I help businesses report fake, spam and policy-violating reviews on Google, Trustpilot and Yelp, through evidence-based disputes and honest, policy-first strategy.

  • A free, honest assessment before you spend anything
  • No fake reviews, no black-hat tactics
  • 7 years of hands-on ORM experience
A flagged one-star review being checked and protected by a shield
7+Years in ORM
92%Job Success Score
5.0Upwork rating
3Platforms covered
The problem

What one unfair review really does

It is rarely just one bad star. It works quietly, every day, long after the review was posted.

It lowers your rating

A single low score can drag down your average, especially when you have only a handful of reviews.

It shows up in search

Reviews appear beside your name in Google Maps and search results, exactly where customers decide.

It makes people hesitate

Good customers who would have called you think twice, and you never hear about the ones you lost.

Services

Three platforms. One careful approach.

Each platform has its own rules. I check every review against the exact policy before anything is reported.

Google Reviews review illustrationGoogle

Google Reviews

Fake or unfair reviews lowering your Maps rating and showing up in Google search.

  • Review audit and policy check
  • Evidence-based report submission
  • Business Profile protection
  • Dispute and escalation support
Read the Google guide
Trustpilot Reviews review illustrationTrustpilot

Trustpilot Reviews

Policy-violating reviews dragging down your TrustScore and hurting conversions.

  • Audit against Trustpilot guidelines
  • Fake review reporting and follow-up
  • Professional public replies
  • Genuine-review strategy
Read the Trustpilot guide
Yelp Reviews review illustrationYelp

Yelp Reviews

Unfair reviews hurting your local rating and turning away new customers.

  • Yelp page and filter audit
  • Content-guideline reporting
  • Calm, professional responses
  • Reputation management advice
Read the Yelp guide
How I work

A structured process, not flag and hope

Five clear steps, with updates from the audit to the platform's final decision.

1

Audit

I review your profile and every review to see the full picture first.

2

Policy check

Each review is matched against the platform's exact rules.

3

Report

I prepare clear, evidence-based reports and submit them.

4

Follow-up

I follow up, escalate where it makes sense and keep you updated.

5

Monitor

I help you catch new problems early, before they build up.

My promise

What I will, and will never, do

What you can expect

  • An honest view of which reviews have a real case, and which do not
  • Evidence-based reports tied to the exact policy
  • Clear updates at every stage
  • Advice on building genuine reviews from real customers

What I will never do

  • Promise or guarantee that a review will be removed
  • Post, buy or fake reviews of any kind
  • Use tricks that could get your listing suspended
  • Take your money for a case that has no chance
Shield with a star, symbolising protected reputation
About

Hello, I am MD Golam R.

I have spent 7 years in online reputation management, helping hotels, restaurants, tour operators, local businesses and online brands deal with unfair reviews on Google, Trustpilot and Yelp.

Most people flag a review once and hope. I take a more careful route: check each review against the platform's own policy, build the evidence, and submit a report that gives the case a fair chance.

I never promise removal, because the platform always makes that call. What I promise is honest advice and careful, policy-based work from day one.

Top Rated on Upwork
7+ years of experience
Policy-first, always
Working with clients worldwide
Free guides

Learn how reporting really works

Step-by-step guides you can use yourself, whether or not you ever hire me.

5.0
Average rating on Upwork

Rated by real clients

Every review on my Upwork profile comes from a verified client and is public, so you can read exactly what they wrote.

Top Rated92% Job Success7+ years in ORM
Read reviews on Upwork
FAQ

Questions clients ask first

Can you guarantee the review will be removed?

No. Google, Trustpilot and Yelp make every removal decision under their own policies. What I can do is tell you honestly which reviews have a real case, and prepare the strongest evidence-based report for the ones that do.

How long does the process take?

The audit and report preparation usually takes 3 to 5 days, depending on how many reviews there are. Platform decisions can take anywhere from a few days to a few weeks.

What do you need from me to get started?

Your business page link on the platform and the direct link to the review. Any background on the reviewer, such as dates, order records or why you believe it is fake, makes the report stronger.

What happens if the platform does not remove the review?

I help you write a calm, professional public reply, and advise on collecting genuine reviews from real customers over time to improve your overall rating.

Do you use risky or black-hat methods?

Never. All work follows each platform's rules. Tactics that break those rules can get your business listing suspended, which is far worse than one bad review.

Which platforms do you work with?

Google Business Profile and Google Maps, Trustpilot and Yelp. I also handle TripAdvisor and Facebook reputation issues.

How will you keep me updated?

At every stage: audit findings, report submission and the platform's response. You will always know exactly where things stand.

Get in touch

Send me your review link.

I will check it against the platform's rules and tell you honestly what is realistic, before you spend anything. No pressure, no hype.

Removal decisions are always made by the platform, not by me. I focus on honest, policy-based work that gives your case the best possible chance.