Google Reviews
Fake or unfair reviews lowering your Maps rating and showing up in Google search.
- Review audit and policy check
- Evidence-based report submission
- Business Profile protection
- Dispute and escalation support
I help businesses report fake, spam and policy-violating reviews on Google, Trustpilot and Yelp, through evidence-based disputes and honest, policy-first strategy.
It is rarely just one bad star. It works quietly, every day, long after the review was posted.
A single low score can drag down your average, especially when you have only a handful of reviews.
Reviews appear beside your name in Google Maps and search results, exactly where customers decide.
Good customers who would have called you think twice, and you never hear about the ones you lost.
Each platform has its own rules. I check every review against the exact policy before anything is reported.
Fake or unfair reviews lowering your Maps rating and showing up in Google search.
Policy-violating reviews dragging down your TrustScore and hurting conversions.
Unfair reviews hurting your local rating and turning away new customers.
Five clear steps, with updates from the audit to the platform's final decision.
I review your profile and every review to see the full picture first.
Each review is matched against the platform's exact rules.
I prepare clear, evidence-based reports and submit them.
I follow up, escalate where it makes sense and keep you updated.
I help you catch new problems early, before they build up.
I have spent 7 years in online reputation management, helping hotels, restaurants, tour operators, local businesses and online brands deal with unfair reviews on Google, Trustpilot and Yelp.
Most people flag a review once and hope. I take a more careful route: check each review against the platform's own policy, build the evidence, and submit a report that gives the case a fair chance.
I never promise removal, because the platform always makes that call. What I promise is honest advice and careful, policy-based work from day one.
Step-by-step guides you can use yourself, whether or not you ever hire me.
A fake or unfair Google review can lower your Maps rating overnight. Here is what actually qualifies for removal and how to report it properly.
Read the guide →A few unfair Trustpilot reviews can drag your TrustScore down. Here is how reporting works and what gives a report a real chance.
Read the guide →Yelp works differently from Google and Trustpilot. Here is what you can report, what Yelp filters on its own, and what to avoid.
Read the guide →Every review on my Upwork profile comes from a verified client and is public, so you can read exactly what they wrote.
No. Google, Trustpilot and Yelp make every removal decision under their own policies. What I can do is tell you honestly which reviews have a real case, and prepare the strongest evidence-based report for the ones that do.
The audit and report preparation usually takes 3 to 5 days, depending on how many reviews there are. Platform decisions can take anywhere from a few days to a few weeks.
Your business page link on the platform and the direct link to the review. Any background on the reviewer, such as dates, order records or why you believe it is fake, makes the report stronger.
I help you write a calm, professional public reply, and advise on collecting genuine reviews from real customers over time to improve your overall rating.
Never. All work follows each platform's rules. Tactics that break those rules can get your business listing suspended, which is far worse than one bad review.
Google Business Profile and Google Maps, Trustpilot and Yelp. I also handle TripAdvisor and Facebook reputation issues.
At every stage: audit findings, report submission and the platform's response. You will always know exactly where things stand.
I will check it against the platform's rules and tell you honestly what is realistic, before you spend anything. No pressure, no hype.
Removal decisions are always made by the platform, not by me. I focus on honest, policy-based work that gives your case the best possible chance.